FAQs

Who can participate?

Primary care providers are invited to participate in the program.

How do I enroll?

As part of their participation, providers will be asked to sign a Provider Agreement that outlines the program services and roles of primary care providers and consulting psychiatrists. If you are a provider and would like to enroll, please contact us.

What is not Included?

MC3 is not an emergency/referral service. Emergency consultations over the phone or in person are not provided. If a PCP calls about a case requiring an emergency intervention, the Behavioral Health Consultant can offer appropriate resource recommendations.

U of M psychiatrists do not prescribe medication or provide ongoing treatment, but rather support PCPs as they provide care. For those cases beyond the scope of the PCP, the BHC and psychiatrist will offer referrals to local or regional clinicians.

What are the legal ramifications?

As a consultation service, MC3 makes recommendations based on the information shared before and during the consultation. These recommendations can be used to develop a treatment plan in the context of the primary care provider’s clinical judgement and experiences with the patient and family, as well as knowledge of community services. Patient names and other identifying information are not exchanged as part of the clinical consultation. Patient initials and date of birth are collected to allow future reference for a repeat consultation about a patient.

According to a study of psychiatry telephone consultation programs (Knutson, Wei, Straus et al)  there were no medical malpractice lawsuits against clinicians related to telephone consultation program activity. Although medico-legal risk is always present, the findings of this national study suggest the risk for clinicians providing mental health telephone consultation may be lower than perceived.

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